![]() ![]() the product you want to Step-Up to) are limited to one part number, per person, per household. The EVGA Step-Up program is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries.Your Extended Warranty and Advanced RMA (EAR) purchases now transfer to your new Step-Up product.If you should happen to miss your 14-day registration window on your qualifying 3 Year Warranty product, then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option.Register your qualifying 3 Year Warranty product purchased new from an authorized reseller within 14 days of your original purchase date.The EVGA Step-Up program is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries. Your Extended Warranty purchases transfer to your new Step-Up product. If you should happen to miss your 14-day registration window on your qualifying 3 Year Warranty product, then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option. Once the Step-up process begins, you will receive a confirmation email. Once the Step-Up option is unlocked, you will have 90 days from the original purchase date for your product to start the upgrade process through the EVGA website. You can unlock the Step-Up option for most EVGA 3 Year Warranty products so long as it meets the conditions listed below. What products qualify for the Step-Up program? The 90 Day Window does not guarantee that you will receive your Step-Up within 90 Days in fact, many new product launches may have an estimated wait time of several months. The 90 Day Window begins from the date of purchase and is your chance to register your product, submit a request to Step-Up to a brand new product, and make any changes to your chosen Step-Up product within those 90 Days. EVGA Step-Up products are limited to one Step-Up per part number, per person, per household. Products purchased on or after this date may be eligible for the Step-Up program.ĮVGA Step-Up is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries. The current cutoff for products purchased is to submit a request today. In the computer hardware world, 90 days can be a lifetime, but with an eligible purchase, once per purchase, you can upgrade your EVGA product by paying the difference between what you paid and the price on EVGA's website. The EVGA Step-Up program gives you the peace of mind to purchase your product now, knowing you can upgrade to the latest parts that come out within the first 90 days from your purchase. Unfortunately there are no exceptions outside the 90 day window.Ĭheck out our most asked questions about the EVGA Step Up Program. I'm outside 90 days from my purchase date, can you make an exception? Cards not on the list will not be available to Step-Up to. Watch for more details.Ĭan I Step-Up to something not on the Step-Up list?ĭue to limited quantities, only select cards are available via Step-Up. Unforeseen factors may push this out further. New series are generally added to the Step-Up list upon availability. When will Step-Up be available for the new series? Not only does it feel like EVGA is wasting my time, but now after waiting so long I feel like I have no choice but to save that money in fear ill miss out on my que number coming up.Note: The EVGA Step Up Program is currently unavailable. If I am ever to receive my card I'm sure it will be around the time the 3080ti gets released at the rate we are going now.Įdit: Forgot to mention not only are we waiting months at a time but I also have to ensure I have the $500+ dollars available in my bank account to complete the process at any given time. Please let us know if you have further questions.Īt this point this is just getting ridiculous and I feel almost compelled to take to social media and ask if another company would love to trade my 1080ti for their 2080ti and I pay the difference and they gain a loyal customer for life. As this is an optional program we offer that other companies do not, we would hope you can be patient with us while we try to get Stock in for this program. We have shipped quite a few Step ups but as we stated we cannot provide you a timeline in regards to the Step Up. We understand you are frustrated but please keep in mind we state on the Step Up page there will be longer delays than normal due to multiple things with one mainly being Tariffs in getting our products in to the country. Very Similar Situation, I contacted support about this and received a response this morning: ![]()
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